Service Packages
When you are working with specialised equipment it is key that equipment is reliable, working to its maximum potential and performing at the level you expect. At Bright Instruments we recommend having a care plan with us which will eliminate any unnecessary maintenance problems, help to keep your equipment trouble free and productivity high.
Key Benefits of Our Service Plans
Peace of Mind
Factory reliability updates as they occur, providing you with peace of mind that you are running on the latest upgrades of our instruments
Reduced Downtime
Equipment downtime is decreased and the number of repairs needed are also reduced
Cost Effective
Cost effective with labour and travel included in the price
Service Plans
Choose from our simple Service care plans below – please contact us and we will be able to discuss your requirements and provide you with a quote.
Fully Comprehensive
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Technical support from qualified and knowledgeable Technicians
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Remote support
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Response time up to 72 hours from logging your issue
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Health Report carried out on your equipment
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Premium Care
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Labour and travel included in price
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Benefit of Breakdown cover to eliminate ad hoc problems
Standard
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Technical support from qualified and knowledgeable Technicians
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Remote support
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Response time up to 72 hours from logging your issue
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Health Report carried out on your equipment
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Standard Care
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Labour and travel included in price
Out of Contract
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Response time up to 72 hours from logging your issue
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Health Report carried out on your equipment
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Flexible no contract needed.
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Use the Bright’s Team when it is necessary for you.
*Prices are for a single machine, per service visit on Mainland.
**15% discount on multiple contracts at the same location